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Refund Policy

Last Updated: December 4, 2025

 

Thank you for shopping with FLWR POWER. Due to the nature of our products, we maintain a strict all-sales-final policy as outlined below.

 

 

1. All Sales Are Final

 

All sales are final.

We do not accept returns, exchanges, or refunds once an order has been placed.

 

By completing a purchase on this website, you acknowledge and agree that all purchases are non-refundable.

 

 

2. No Returns or Exchanges

 

Due to health, safety, and legal considerations related to hemp-derived products, we do not accept:

 

  • Returns

  • Exchanges

  • Order cancellations after processing

 

This includes unopened, unused, or partially used products.

 

 

3. Damaged or Incorrect Orders

 

The only exception to this policy applies if:

 

  • You receive the wrong item, or

  • Your order arrives damaged during transit

 

To be eligible for review, you must:

 

  • Contact us within 48 hours of delivery

  • Provide clear photo or video evidence of the issue

  • Include your order number in your message

 

If approved, we may, at our sole discretion, issue a replacement or store credit. Refunds are not guaranteed.

 

 

4. Shipping Issues and Seized Packages

 

FLWR POWER is not responsible for:

 

  • Delays caused by shipping carriers

  • Lost, stolen, or seized packages

  • Orders impacted by local, state, or federal enforcement

 

Once an order has shipped, ownership and risk transfer to the customer.

 

 

5. Chargebacks and Disputes

 

By purchasing from FLWR POWER, you agree not to file chargebacks or payment disputes for orders that fall within this Refund Policy.

 

Unauthorized chargebacks may result in account termination and refusal of future service.

 

 

6. Refused or Undeliverable Packages

 

Orders returned to us due to incorrect address information, refusal, or delivery failure are not eligible for refunds or reshipment.

 

 

7. Policy Updates

 

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.

 

Continued use of the website constitutes acceptance of the revised policy.

 

 

8. Contact Information

 

For questions regarding this Refund Policy, please contact us through the contact page on the FLWR POWER website.

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